Crisis Management Level #1
This training course focuses on the concept of 'crisis' and its various phases. This is a basic training course that clarifies the tasks and responsibilities of the crisis management team members and discusses the available tools. This information is made more practical through examples.
Doelstellingen
- De basisprincipes van crisismanagement leren kennen.
- Het crisisteam efficiënt laten samenwerken.
- De organisatie van het crisismanagementsysteem begrijpen.
Programme
- Crisis Management
- Crisis Management Team
- Crisis Management Team Meeting
Target group
(Potential) members of the crisis management team and their substitutes.
Learning points
What to do in the event of a shitstorm?
Has anyone targeted you (online)? Are you dealing with a (verbally) aggressive individual who is attempting to discredit you through various channels? Below, we share a few t...
Change communication: without strategy, no support
A major restructuring at an international food company caused turmoil in the workplace. Hundreds of jobs were at risk, which deeply affected the employees. Barely a month later,...
How a missed incident report led to a major recall
A consumer finds a piece of plastic in one of your products. What at first presented as an isolated case, turned out to be a tell-tale sign for a bigger issue. Several people re...