Crisis Management Level #2
During this training course, we discuss your company’s crisis procedure and test them with powerful exercises.
Programme
- Refreshing your crisis management procedure
- Evaluation and optimisation of your system thanks to practical exercises
Target group
(Potential) members of the crisis management team and their substitutes.
Learning points
What to do when a consumer reacts in an unexpected way?
What do you do when faced with an unexpected response? How do you prepare your consumer service for the unexpected?
How to protect your company from negative online publicity?
In the digital world, it takes only one news article, tweet or review to make or break your reputation. Take charge of your online presence so that negative buzz or fake news do...
How is your company’s Food Defense?
Securing your residence is a given, but securing the workplace comes less naturally. Our practical experience at food companies confirms this.