Intrusion test
Every food company is fully aware that measures must be in place when it comes to food defense. Often, it is a combination of materials (cameras, badge system, dress code, etc.) and human actions (addressing unaccompanied externals, reporting strange behaviour, etc.). Unfortunately, humans are usually the weakest link. This intrusion test measures how alert and assertive your employees are and is often used as an eye-opener.
Objectives
- Do your employees follow the procedures and do they have the right reflexes?
- Evaluating and optimising the procedures
Target group
The employees working at the reception, in surveillance and in production.
Learning points
What to do when a consumer reacts in an unexpected way?
What do you do when faced with an unexpected response? How do you prepare your consumer service for the unexpected?
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